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Paid for Basic but basic plan not activated
Verfasst: 13. Feb. 2023, 10:59
von User-3203
Hi,
I have paid for 2 years on the basic plan, but alexa says I don't have the basic plan. Can you manually activate my account?
Thanks!
Henry
Re: Paid for Basic but basic plan not activated
Verfasst: 13. Feb. 2023, 11:00
von User-3203
Items Ordered
Price
1 year Roomskills Basic
Sold by: Amazon Media EU S.à r.l.
Qty: 1
£4.00
Item(s) Subtotal: £3.33
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Total: £3.33
VAT: £0.67
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Total for this order: £4.00
Re: Paid for Basic but basic plan not activated
Verfasst: 13. Feb. 2023, 14:27
von Roomskills-Com
Hello Henry,
I just activated your account. Sorry, that it didn't work automatically - as it should have done.
For cases like these you can always contact
support@computeq.co
directly. The emails to that address should always be reacted on with higher priorities.
Have fun with Roomskills
Ingo